All projects · Roche Diabetes Care

CodenameGlucoCheck

Diabetes self-management app

Diabetes self-management you can read in two seconds.

Client
Roche Diabetes Care
Year
2013
Industry
Health / Diabetes
Role
UX-UI · Product
Partner
Beta Solutions
Line
Accu-Chek, diabetes self-management
Users
People with type 1 and insulin-dependent type 2 diabetes, and their care team
Scope
Product concept, information architecture, UX and UI
Platform
Mobile devices · Microsoft technology
  • UX
  • UI
  • Mobile app
  • Health
  • Accessibility
  • Accu-Chek
Roche Diabetes Care — Diabetes self-management app

Summary

Roche Diabetes Care needed a mobile app for people with diabetes to log their daily routine and share it with their care team. We defined the product concept, information architecture, experience and interface. The backend and the meter firmware were outside our scope.

Screens

Data shown is anonymized.

Splash

Splash

Home

Home

The latest reading and time in range over the last 14 days fit in a single ring.

Home · above target

Home · above target

The colour changes with the status, always with an icon, a label and a gentle tip.

New entry

New entry

A complete entry on a single card, with the number pad already open.

History

History

Seven days with the 70 to 180 mg/dL target band.

Reports

Reports

Time in range and average by time of day, as a PDF for the doctor.

Profile and targets

Profile and targets

Target range, reminders and linked meter.

Alerts

Alerts

Alerts reach the lock screen in the same gentle tone.

The problem

Daily self-management relied on a paper logbook, and that failed at both ends of the patient–doctor relationship.

  • Paper logs were incomplete, unreliable and hard to interpret in the consultation.
  • Patients could not tell at a glance whether they were doing well.
  • Endocrinologists received messy data and lost consultation time sorting it out.

Approach

We designed for something used several times a day, for years. Every screen had to be read in under two seconds, logging a value could take no more than three taps, and the tone had to encourage, never blame. Accessibility was a starting requirement: high contrast, large figures and colour never used on its own, always paired with an icon and text.

What we built

Instant read

The latest glucose reading in mg/dL inside a progress ring showing the share of readings in range over the last 14 days. One glance tells you whether things are going well.

Status traffic light

Green from 70 to 180 mg/dL, amber from 54 to 69 or 181 to 250, red below 54 or above 250. Each state carries its own icon and label, so nobody has to rely on colour.

Logging in under three taps

Glucose, time of day (before or after a meal, at bedtime), carbs, insulin, activity and mood in one short flow.

History and doctor report

Daily and weekly charts with estimated average and estimated HbA1c, plus an exportable report the endocrinologist can read in the consultation as is.

A calming visual language

A sky-blue polygonal background and a deliberately non-clinical look, to ease the anxiety that comes with a condition managed every single day.

Results

We turned a logbook nobody read into a tool patients understand instantly and doctors can use in the consultation.

  • Patients know how they are doing without decoding numbers or tables.
  • Daily logging takes seconds, which supports consistency.
  • Consultations start from organised data instead of an incomplete logbook.
  • The accessibility and tone decisions work as well for someone just diagnosed as for someone who has lived with diabetes for years.

Visual system

A faceted sky, thin numerals and a traffic light that always comes with a label.

  • Sky#8FD3F4
  • Blue#4A90D9
  • In range#4CAF50
  • High#FFB300
  • Low#E53935
  • Ink#2C4A66
  • 112

    Helvetica Neue

    Ultra-thin numerals and interface text

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